Support
Help with AI Song Mastering UA
For product help, purchase questions, and technical support, contact the support address below.
Contact
Email: support@aisongmasteringua.com
Typical response time is one to three business days. Response times may vary during weekends, holidays, and major release periods.
What to include
- App version and macOS version.
- Whether the issue affects one file or a full folder.
- Input WAV format if known, for example 16-bit / 44.1 kHz.
- A short description of what happened and what you expected.
Audio files
Please do not send private or copyrighted audio files unless support specifically asks for a small diagnostic sample. The app is designed to process selected local files on your Mac.
App Store purchases
Purchases, refunds, and subscriptions are handled by Apple according to Apple Media Services terms and App Store policies.